Tired of wasting time with voice mail, phone tag, and faxes? STMPartners.com gives SunTrust Mortgage Wholesale AEs a fast, easy way to do business with customers online.

This user-friendly business-to-business Web site combines the most up-to-date technology with personal service to save both partners time and effort. Among its capabilities:

• Register/lock loans online. This feature allows customers to enter a loan, choose a program, and receive rate-sheet pricing immediately. All prices include adjustments based on the loan parameters. They have the option of locking that price in, re-running a different price, or just registering the loan. Any loans registered and/or locked on the site will result in an immediate confirmation of the lock-in and price transaction.
• Pipeline Manager. This multifunctional tool gives customers easy access to loans in the pipeline. A variety of search criteria may be used to locate a particular borrower or loan. Once a loan has been selected, its current status is displayed on-screen. If the loan is not yet locked, up-to-date rate-sheet pricing also appears on the screen, giving the customer the option to lock in the current rate.
• Electronic document delivery. This Internet-based document delivery function lets customers receive many documents from us that otherwise would need to be faxed. By allowing expedited closing package delivery, this helps us improve our service. Closing packages can now be sent out in 15 minutes to help resolve last-minute situations.
• Seller Guide. Many business partners tell us that the STM Seller Guide is one of the most useful tools on the STMPartners.com Web site. No longer do they have to search tediously for the most current pages in a massive manual. By simply choosing "STM Seller Guide" on the toolbar, they have access within seconds to product descriptions, bulletins, Automated Underwriting Support flashes, forms, and much more.
• Work Queue. The work queue gives a customer connectivity from their laptop to Automated Underwriting and various vendor services without re-keying loan information. Services such as appraisals, credit reports and flood certificates can be ordered through the Web site. The customer can also lock in their loan utilizing information from their point of sale system.

Complementing STMPartners.com, our most efficient external communications tool, is our equally valuable Corporate Intranet — the way our people stay informed and up to date.