Serious About The Mortgage Business
  • Focused on recruiting and retaining top mortgage sales talent
  • Production driven company that is passionate about growth
  • Commitment to mortgage lending
  • Commitment to customer choice of access to SunTrust Mortgage
  • Representation by the Retail Advisory Board
Excellent Reputation
  • Reputation/recognized and respected corporate brand
  • Superior financial strength and stability
    • Extensive mortgage banking history
  • Recognized by JD Power as a top lender in customer satisfaction
Rewards
  • Compensation plan that is both competitive and comprehensive
    • Proven track record of production and results
    • Annual Sales Award Trip
  • 401K & Company Funded Pension
Quality For Life
  • Multiple production assistant options
  • Flexible workplace with desktop remote access
Easy / Efficient
  • Efficient onboarding ease
  • Flexible originator models with local control
    • Local decisions and pricing
  • Strong management support and empowerment to make business decisions
  • Effective use of leading technology
    • Point of sale
    • Automated underwriting
    • Reference Point Library
    • Individual loan officer web sites
    • Customer access 24/7 through loan officer web-based virtual office
Serve More Clients
  • Extensive, competitive, and diverse product roster
  • Local underwriting, processing, appraising and closing
  • Joint venture opportunities
  • Service quality survey on every transaction
  • Ability to lend in multiple states
Professional Growth
  • Comprehensive training
  • Mentor Program
  • New product training
  • Sales Management Opportunities
Marketing Edge
  • Customer Continuity Program, customized with you contact information
    • Quarterly newsletters and greeting cards
    • Loan officers names on monthly statements
  • Accessible/affordable marketing materials
    • Web-based marketing support
    • Corporate support
    • New loan officer support
    • Direct mail programs
    • Personalized loan officer web sties
  • STM Sales Desktop
  • Lead Generation Programs
Customers For Life
  • Commitment to service quality
    • Client survey
  • Aggressive customer retention strategy
  • Contact management system for prospects and clients
  • Diverse sales force to mirror customers
  • Customer Loyalty Value Proposition
    • Customer Retention
 

In The News

SunTrust Mortgage Ranked Highest in Overall Customer Satisfaction by J.D. Power and Associates in 2008 Primary Mortgage Origination Study

Testimonials

“Continuity is a GREAT communication piece that sets you apart from the competition. Quality marketing, interesting articles, and your personal contact information drive your customers back to you.” - Lisa Spearman, Southwest Florida Line of Business Manager 

As you know, I LOVE CONTINUITY!!  And the “continuity capture” is just one more example of how great it is!" - Marietta Williams, Loan Officer, Palm Beach, Fla. 

 		  

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