We’re committed to our Loan Officers

• Loan Officer (LO) supported as Client Relationship Manager for the life of the loan
• Local control of processing
• Entrepreneurial culture
• Multiple Loan Officer Assistant options
• Easy access to senior management
• Retail Advisory Board for ongoing input from the field
• Top Producer Network with exclusive access to senior leadership
• Robust product suite
• Referrals to mortgage from bank

Powerful Marketing Tools

• Continuity Loyalty Program for clients, business partners and prospects
• Print On Demand: individually customized and printed marketing collateral
• Recognized and respected brand name
• Continuous marketing programs to help the LO market to clients and business partners
• Genworth’s Homebuyer Privileges® — valuable discounts and rebates for your clients
• ABAs, Desk Rentals, J.V.s and Marketing Agreements
• Automated Open House Flyer System allows for the creation of customized, co-branded listing flyers
• Email marketing, including a weekly economic update
• Personal Loan Officer websites

SalesMasters — Exclusive Sales Training

• Innovative, ongoing training designed for the times
• Focus on developing critical skills and core behaviors then executing with discipline
• Development plans, worksheets and tools help LOs manage workflow and achieve goals
• Boosts individual production and professionalism
• Ongoing coaching, training and mentoring

LeadMasters — Lead Generation/Retention

• Sales Desktop houses leads from many sources
• No internal competition: bank channel referrals distributed to LOs
• Forecasting tools support growth
• Monthly statement and Thank You Kit customized with LO name and contact information
• Home Value Finder, Rate Watch
• Credit Triggers/Continuity Capture, Payoff Triggers
• Client Service Survey
• Client Loyalty Value Proposition (Streamlined products)

Leading Technology

• Multiple AUS Options — DU & LP
• “Find a Loan Officer” on STM website provides driving directions
• Laptop origination capability and point-of-sale approvals
• Online applications with 1003 re-population feature
• Electronic document delivery
• Website links to business partners
• MLS software notifies LO of home sales — Pre-Movers

Personal Compensation

• Competitive compensation plans, including deferred compensation plans
• SunTrust University comprehensive Training Programs
• Loan Officer Academy
• SunPerks — discounted services
• Comprehensive Medical, Dental and Vision benefits
• Matching 401k contributions
• Company-funded pension