Most mortgage companies don't have a dedicated staff to handle questions from their sales team. Questions are simply forwarded to the most knowledgeable person — typically a department head with more urgent priorities. When you're waiting for an important answer, the delay can be frustrating and even cost you business.

At SunTrust Mortgage, you'll have full-time access to our Resource Center, staffed by a team of experienced mortgage banking professionals who are experts on a variety of origination issues. Whether you're an experienced lender or new to the business, the Resource Center can help you:

• Clarify product or program parameters
• Understand procedures
• Resolve customer issues

Because our Resource Center analysts are involved in developing mortgage products and procedures, they're very knowledgeable about related issues. If they don't know an answer, they'll research it for you with the investor or SunTrust Mortgage product expert.

That means no more calling around to half a dozen different sources. No more phone tag. And no more wondering if your question got lost on a busy manager's desk. Our Resource Center team's only goal is to save you time and help you build your business more efficiently.

Add in our powerful marketing — and you'll have the capability to be a standout originator in your market.